Guitar Paradise has been looking after local and international musicians for over 40+ years!
So when your guitar is buzzing, refusing to stay in tune, feeling uncomfortable to play, or simply not sounding the way it should, you can rely on us to get you back up and running!

Our experienced team provides professional setups, servicing, repairs, and modifications for electric, acoustic, classical, and bass guitars, along with amplifier repairs and maintenance, and pedal repairs.

Whether your instrument needs a routine setup, some new electronics, a fret dress, a repair to a broken component or something much more involved, we'll take the time to properly assess what's going on and recommend the right solution.

And when a repair requires specialist luthiery, we have access to some of the best expertise in Australia through our work with Dune Guitar.

Most importantly, your instrument is in experienced hands from the moment it comes through our doors.

Repairs & Servicing You Can Trust

Your equipment isn’t just your gear!

It might be your first instrument, the guitar you've played on hundreds of gigs, a vintage amp you've spent years searching for, or simply the pedal you use every day. We understand that it’s more than just a piece of equipment - it’s an important part of your sound!  

That's why our approach to guitar repairs in Melbourne is straightforward: assess the instrument properly, explain what it needs, and carry out the work carefully and professionally.

We don't believe in unnecessary work! If a simple adjustment will solve the problem, we'll tell you. If something requires more extensive repair, we'll explain why.

Meet our team

Travis Robinson - Store Manager & Guitar Technician

Travis Robinson has been building and working on guitars professionally since 2016. After graduating with a Bachelor of Music, Trav began his career at Maton Guitars in the Setup Room, quickly developing a reputation for his attention to detail and understanding of what makes an instrument play at its best. During this time, Trav had the opportunity to work on guitars belonging to some of the world's best-known artists, including Tommy Emmanuel, The Wiggles, Vance Joy, Diesel, and Green Day! (Just to name a few)

In 2018, Trav left Maton and moved into the world of music retail, where he could combine his technical knowledge with his passion for helping musicians find, maintain and get the most out of their instruments. In 2020, he started his own repair workshop and has been servicing, repairing, and maintaining instruments for countless local and international musicians since.
With over a decade of experience as both a guitar builder and technician, Trav brings a combination of technical knowledge, craftsmanship and a genuine passion for getting instruments playing exactly the way they should.

Jack “Big Rig” Sloan - Amp & Pedal Technician / Local Legend!

Jack Sloan brings a rare level of factory experience and technical expertise to our amplifier and pedal repair service! 
Before joining the Guitar Paradise team, Jack spent three years as a Junior Electrical Engineer and Product Specialist with Paul Reed Smith Guitars (PRS) in Stevensville, Maryland. During his time with PRS, Jack was involved in product development, quality control and testing across a range of guitars, pickups, amplifiers and effects pedals. His work included winding prototype pickup coils and developing winding programs for the NF53 and NF3, as well as quality control testing for PRS pickups and pedals including the Mary Cries, Horsemeat and Wind Through the Trees.

As an amplifier repair technician at the PRS factory, Jack diagnosed and repaired everything from minor noise issues through to complete power failures, while also working alongside Paul Reed Smith on one-off prototype amplifiers, pickups and pedals used by artists including John Mayer, Joe Walsh and Eric Johnson. Today, Jack brings that same meticulous approach to amplifier repairs, guitar pedal repairs, servicing and maintenance, helping musicians keep their gear performing at its best. Whether your amp needs a simple fix, a full repair or your pedals need expert attention, you can trust Jack with your gear.

Guitar & Bass Setups in Melbourne

A professional guitar setup can completely change the way an instrument feels.

Over time, changes in temperature, humidity, string tension and regular playing can affect your guitar's neck, action, intonation and overall playability.

Our Standard Guitar Setup includes:

• Hardware inspection
• Truss rod and neck adjustment
• String action adjustment
• Intonation adjustment
• Fretboard cleaning and conditioning
• Fret polishing
• Restringing
• Bridge and tremolo adjustment
• Pickup height adjustment where required
• General playability and tuning check
• Body clean and polish

We can set up electric guitars, acoustic guitars and bass guitars, with the setup tailored to the instrument and the way you play.

If your guitar feels harder to play than it used to, has developed fret buzz, won't stay in tune or simply doesn't feel right, a professional setup may be all it needs.

Electric Guitar Repairs

We work on a wide range of guitar repairs, from straightforward component replacements to more involved modifications and fault finding.

Common repairs include:

• Pickup installation and replacement
• Potentiometer replacement
• Pickup selector and switch repairs
• Output jack repairs
• Guitar rewiring
• Faulty or intermittent electronics
• Tuning and hardware issues
• Bridge and tremolo adjustments
• Nut work
• Fretwork
• General guitar repairs and modifications

If you're hearing crackling from your controls, losing signal, experiencing intermittent pickups or finding that your guitar isn't performing the way it should, bring it into our Richmond store and we'll investigate.

Acoustic Guitar Repairs

Acoustic guitars can develop their own unique problems over time.

We can help with acoustic guitar servicing and repairs, including setups, fretwork, nut and saddle work, hardware issues and other general maintenance.

For more serious structural or major acoustic guitar repairs, we'll assess the instrument and determine whether it is something we can handle in-house or whether it would be better placed with our partnered specialist luthier, Alex Duin of Dune Guitars.

Either way, we'll help you work out the right path forward.

Bass Guitar Repairs & Servicing

Bass guitars need the same level of care and attention as any other instrument.

We provide bass guitar setups, servicing and repairs, including:

• Bass restringing
• Neck and truss rod adjustments
• Action and intonation
• Pickup installation
• Electronics repairs
• Potentiometer and switch replacement
• Output jack repairs
• Fretwork
• Hardware adjustments
• General fault finding and maintenance

Whether it's your main gigging bass, a studio instrument or a much-loved older bass, we'll treat it with the same care as any guitar that comes through our workshop.

Guitar Modifications & Upgrades

Not every guitar comes out of the factory exactly how you want it.

Sometimes a pickup change can completely transform an instrument. Sometimes you want different controls, upgraded hardware or a particular modification to make a guitar better suited to your playing.

Our guitar modification and upgrade services can include pickup changes, electronics modifications, rewiring, hardware upgrades and other custom work.

If you know exactly what you want to change, we can help make it happen.

If you know that something isn't quite working for you but aren't sure what the solution is, that's fine too. Tell us what you're trying to achieve and we'll help you work out the best approach.

Amplifier Repairs & Servicing

Your amplifier is an important part of your sound, and amplifier problems can be particularly frustrating.

At Guitar Paradise, we have a dedicated amplifier technician who handles amplifier servicing, repairs, fault finding and modifications.

We can investigate issues including:

• Hum and unwanted noise
• Crackling and intermittent faults
• Loss of volume
• Distortion or changes in tone
• Power problems
• Faulty controls
• General amplifier servicing
• Other electronic faults

Whether you've got a modern solid-state amp, a valve/tube amplifier or an older piece of gear that needs some attention, bring it in and we'll assess what's happening.

Guitar Pedal Repairs & Modifications

A small pedal can have a big impact on your entire rig.

Our dedicated technician also works on guitar pedal repairs and servicing, helping diagnose faults and get your effects back into working order.

We can assist with problems such as:

• Pedals that won't power on
• Intermittent signal
• Crackling switches or controls
• Noisy operation
• Faulty inputs or outputs
• Wiring and electronic faults
• General servicing
• Modifications and upgrades

If your favourite pedal has suddenly stopped working, don't throw it in the drawer just yet. Bring it into Guitar Paradise and we'll take a look.

Major Guitar Repairs & Specialist Luthiery

Some guitar repairs are simply too important to leave to someone without the right specialist experience.

For major guitar repairs and complex luthiery, we've started working with Dune Guitar, one of Australia's highly regarded specialist luthiers. This gives our customers access to specialist expertise for major structural repairs and other complex work that requires a dedicated luthier.

That can include serious damage such as broken headstocks, structural cracks and other major repairs where specialist luthiery is required.
Our role is simple: we'll assess your instrument, discuss the options with you and, where appropriate, arrange for the specialist work to be carried out by Dune Guitar.

Why Choose Guitar Paradise for Guitar Repairs?

Decades of Experience

Guitar Paradise has been part of Melbourne's music community since the early 1980s.

That's more than four decades of working with musicians, instruments and the equipment they rely on.

A Guitar Builder In-House

Our team includes an experienced guitar builder, giving us a deeper understanding of how guitars are constructed, how they should feel and how different components work together.

Dedicated Amp & Pedal Technician

Amplifiers and pedals require a different kind of expertise - That's why we have a dedicated technician who specialises in the electronic side of your rig.

We Treat Your Instrument Like It Matters

We know that every guitar has a story.

It doesn't matter whether you've got a beginner instrument, a professional touring guitar, a vintage treasure or a bass you've owned for 30 years.

If it's important to you, it's important to us.

Not Sure What's Wrong With Your Guitar?

You don't need to know what's causing the problem.

You don't need to know whether it's the truss rod, the nut, the pickups, the bridge or something completely different.
Just tell us what you're experiencing.

"It won't stay in tune."

"There's a weird buzzing sound."

"The action feels too high."

"The amp keeps cutting out."

"My pedal has stopped working."

"This guitar just doesn't feel right anymore."

That's enough for us to start investigating.

We'll assess the problem and explain what we recommend before significant work is carried out.

Guitar Repairs in Richmond, Melbourne

Guitar Paradise is conveniently located on Victoria Street in Richmond, making our workshop accessible to musicians throughout Richmond and Melbourne's inner suburbs.

We're proud to have been part of the local music community for more than 40 years, and we're always happy to help whether you're a professional musician, weekend player, collector or someone picking up a guitar for the first time.

If you're searching for guitar repairs near me, guitar repairs in Richmond or a reliable guitar repair shop in Melbourne, bring your instrument into Guitar Paradise and let our team take a look.

Bring Your Instrument to Guitar Paradise

If your guitar, bass, amplifier or pedal isn't performing the way it should, don't put up with it.

Bring it into Guitar Paradise in Richmond and let our experienced team take a look.

From routine guitar servicing and professional setups to electronics, amplifier and pedal repairs and major specialist luthiery, we're here to help get your gear back where it belongs:

In your hands, playing properly.

Price List

Restrings:

6/7 String with HT Bridge Guitar: $55 + Strings

6/7 String with Floating Tremolo: $75 + Strings

12 String Guitar: $65 + Strings 

4/5 String Bass Guitar: $55 + Strings

Setups: 

Standard Setup (Acoustic / Standard Electric): $195 + Strings

Standard Setup (Floating Tremolo): $215 + Strings

Standard Setup (4/5 String Bass Guitar): $195 + Strings

Full Setup Including Fret Dress (Acoustic / Standard Electric): $330 + Strings

Full Setup Including Fret Dress (Floating Tremolo): $350 + Strings

Full Setup Including Fret Dress (4/5 String Bass Guitar): $330 + Strings

Part Replacements:

Nut or Saddle Replacement: $95 + Part

Machine Heads Replacement: From $35 + Part

Tremolo / Bridge Replacement: Call for Quote

Strap Lock Installation: $35 + Part

Electronics:

Pickup Installation (Electric Guitar): $120 + Part

Pickup Installation (Acoustic Guitar): $120 + Part

Pot Replacement: $55 + Part

Pickup Selector Switch Replacement: $55 + Part

Full Rewire: $190 + Parts

Amplifier and Pedal Repairs:

Amplifier Repair: Starting from $240 + Parts

Pedal Repair: Starting from $120 + Parts

Express Fee: $110
Major work to be completed and returned within 5 business days

Major Structural Repairs:

Call Trav or Dune Guitars for a quote! 

 

IMPORTANT INFORMATION FOR CUSTOMER

• All listed prices may vary based on the individual instrument, its condition, and additional work required to complete jobs
  
• All prices listed exclude parts and strings
  
• As most repairs are generally completed externally, the average turnaround for Full Setups is roughly 2-3 weeks
  
• “String buzz” is unfortunately unavoidable on guitars - particularly those setup with 9 gauge strings. Excess buzz can be minimised, but usually never completely eliminated! With that in mind, we will ensure that no guitar leaves Guitar Paradise with notes choking out, but a little bit of buzz may still be present.